
Quick Answer: What are ChatGPT Apps and why do they matter for businesses?
ChatGPT Apps are third-party applications that integrate directly into ChatGPT conversations, launched by OpenAI in October 2025. Unlike traditional apps requiring downloads, these appear automatically when relevant—say "find flights to Miami" and Expedia surfaces with booking options. With ChatGPT reaching 800+ million weekly active users according to industry estimates, this creates a distribution channel comparable to the 2008 App Store launch that spawned billion-dollar companies from solo developers.
The Distribution Shift That Should Reshape Your Strategy
On October 6, 2025, OpenAI quietly launched what may become the most significant distribution channel since the iPhone App Store.
They called it "Apps in ChatGPT."
The premise is deceptively simple: instead of users leaving ChatGPT to complete tasks, third-party applications now appear directly within conversations. Mention travel plans, and Expedia surfaces with flight options. Discuss home buying, and Zillow appears with an interactive map. Need a playlist? Spotify shows up automatically.
No app store to browse. No download required. No customer acquisition cost.
For business leaders who remember 2008, this should feel familiar. We're watching the same structural shift that turned bedroom developers into millionaires and created entirely new categories of billion-dollar companies.
The difference? This time, the barrier to entry is even lower—and the potential reach is even larger.
Subscribe to our AI Briefing!
AI Insights That Drive Results
Join 500+ leaders getting actionable AI strategies
twice a month. No hype, just what works.
What ChatGPT Apps Actually Are (And Aren't)
Let's be precise about terminology, because there's significant confusion in the market.
ChatGPT Apps are NOT Custom GPTs. The GPT Store, launched in January 2024, lets users create customized ChatGPT personas with specific instructions and knowledge files. That's a different product entirely.
ChatGPT Apps ARE third-party integrations that embed interactive experiences directly into ChatGPT conversations. They launched October 6, 2025 at OpenAI's DevDay.
Here's how they work:
The User Experience:
- You're chatting with ChatGPT about planning a trip
- ChatGPT recognizes your intent and surfaces relevant apps (Expedia, Booking.com)
- You can also invoke apps directly: "Expedia, find flights to Tokyo next month"
- The app's interface appears within the chat—not in a new window or browser tab
- You can book, purchase, or complete actions without leaving the conversation
The Technical Architecture:
Apps are built on the Model Context Protocol (MCP), an open standard that defines how applications communicate with AI assistants. Your app consists of two components:
- A backend MCP server that handles business logic and exposes capabilities
- A conversational interface that defines how ChatGPT invokes your functionality
The MCP server registers "tools" (actions your app can perform) and "resources" (data and UI components). When a user's intent matches your tool description, ChatGPT can invoke it automatically.
Launch Partners:
- Travel: Expedia, Booking.com
- Design: Figma, Canva
- Real Estate: Zillow
- Food Delivery: DoorDash, Instacart (announced)
- Entertainment: Spotify
- Education: Coursera
- Rideshare: Uber (announced)
These aren't experimental integrations. These are production applications from major companies betting on this distribution channel.
The Numbers: Why This Matters Now
Let's ground this in data:
ChatGPT's Reach:
- 700 million weekly active users (OpenAI, September 2025)
- 800+ million weekly active users (industry estimates, late 2025/early 2026)
- 5.2-5.6 billion monthly visits (December 2025-January 2026)
- OpenAI targeting 1 billion users in 2026
For Comparison—App Store 2008:
- 10 million downloads in first weekend (Apple Newsroom, July 2008)
- 100 million downloads within two months
- 3,000 apps available by September 2008
The math is stark: ChatGPT Apps launch into an ecosystem with roughly 80x the user base that the App Store had in its first weekend. And unlike the App Store, there's no download friction—apps surface automatically based on conversational context.
Early Success Stories from the App Store Era:
Steve Demeter created Trism, a puzzle game, while working his day job at Wells Fargo. He invested $5,000 and built it using Apple's new SDK. Within two months of the App Store launch, he had generated $250,000 in profit after Apple's cut. His story was featured on Good Morning America, CNN, BBC, and The New York Times.
That was with 10 million first-weekend users and significant download friction.
ChatGPT Apps launch with 800+ million weekly users and zero download friction.
Why Most Companies Will Miss This (Again)
The pattern repeating itself is almost painful to watch.
In 2008, established companies dismissed the App Store. Mobile apps were toys. The screens were too small. The business model was unproven. Real software lived on desktops.
They were catastrophically wrong. The companies that moved early—Instagram, Uber, WhatsApp—became household names. Those that waited spent the next decade playing catch-up.
Today's objections sound eerily similar:
"ChatGPT apps are just chatbots."
"There's no proven business model."
"Our customers aren't using ChatGPT for real transactions."
"We'll wait until the platform matures."
Each objection misunderstands how platform economics work.
The value of early platform presence isn't about today's revenue. It's about establishing distribution relationships that compound over time. When your app becomes the default that ChatGPT suggests for a specific task, you've created something far more valuable than a product—you've created a channel.
Consider the dynamics:
- Contextual Discovery: ChatGPT suggests apps based on conversation intent. Early entrants with well-described tools get surfaced. Late entrants compete for attention in a crowded directory.
- User Habits: Once someone completes a task with your app successfully, ChatGPT learns their preference. That habit compounds with every interaction.
- Data Advantage: Early apps gather user feedback and usage patterns that inform iteration. Late entrants start from zero while incumbents have months of optimization.
This is the same dynamic that made Uber nearly impossible to displace in ridesharing, despite dozens of competitors with similar (sometimes better) technology.
Subscribe to our AI Briefing!
AI Insights That Drive Results
Join 500+ leaders getting actionable AI strategies
twice a month. No hype, just what works.
The Humans First Approach to ChatGPT App Development
At bosio.digital, we've spent years helping organizations navigate digital transformation with a clear philosophy: technology should elevate human capabilities, not replace them. This principle becomes even more critical when building applications that live inside AI conversations.
The most successful ChatGPT apps won't try to automate humans out of the loop. They'll make humans more effective at what they're already trying to do.
When we work with clients on AI adoption strategies, we focus on finding the intersection between what people are trying to accomplish and where technology can remove friction. A ChatGPT app should feel like having a capable assistant who anticipates your needs—not a replacement for human judgment.
Consider the difference:
- Automation framing: "Our app books your flights automatically"
- Augmentation framing: "Our app helps you find the best flight options faster"
The second framing wins because it aligns with how people actually want to interact with AI tools. Users want help, not replacement.
This has direct implications for app design:
- Surface options, don't make decisions for users
- Provide context that helps users make better choices
- Make it easy to adjust, refine, or override suggestions
- Keep humans in control of consequential actions
Building Your First ChatGPT App: A Practical Framework
If you're convinced the opportunity is real, here's how to start. Based on our experience helping organizations develop AI strategies that actually work, here's a framework for identifying your first ChatGPT app opportunity.
Step 1: Identify Conversational Intent Patterns
ChatGPT apps get surfaced based on user intent. Your first question should be: what are people trying to accomplish that your business can help with?
Map the conversations that lead to your product or service:
- What questions do customers ask before purchasing?
- What problems are they trying to solve?
- What language do they use to describe their needs?
The better you understand intent patterns, the better you can design tool descriptions that get your app surfaced at the right moment.
Step 2: Choose Your Distribution Model
ChatGPT apps can serve different strategic purposes:
Transaction Completion: Users can complete purchases or bookings directly in chat. Expedia and Booking.com exemplify this model.
Lead Generation: Surface your app when users express relevant intent, then guide them toward engagement with your business.
Service Extension: Give existing customers an additional channel to interact with your product. Spotify users can now manage playlists without opening the Spotify app.
Brand Discovery: Position your app as the go-to solution for a specific problem category, building brand awareness through utility.
Each model has different success metrics and development priorities.
Step 3: Start With One Clear Use Case
The temptation is to build an app that does everything your business does. Resist it.
The most successful early App Store developers focused obsessively on doing one thing well. The same principle applies here. Identify a single, clear use case and make your app exceptional at solving it.
Your MCP server should register tools with precise, specific descriptions:
- Weak: "Helps with travel planning"
- Strong: "Finds and compares flight options based on dates, budget, and preferences"
Specificity in tool descriptions determines when ChatGPT surfaces your app. Vague descriptions compete with everything. Precise descriptions win specific intents.
Step 4: Build the Technical Foundation
The Apps SDK provides everything you need to get started:
- Backend MCP Server: Build with any language (JavaScript/Node.js, Python, etc.). Register tools that define your app's capabilities.
- Frontend Widgets: Create UI components that render inside ChatGPT conversations. These run in sandboxed iframes with access to OpenAI's runtime API.
- Testing: Use the MCP Inspector to test your server before connecting to ChatGPT.
- Authentication: For production, implement OAuth 2.0 with PKCE for secure user data access.
The barrier is genuinely low. Solo developers have built functional ChatGPT apps in days, not months.
The Strategic Imperative for 2026
Let me be direct about timing: this window won't stay open indefinitely.
Platform dynamics follow predictable patterns:
- Early Phase (Now): Low competition, discovery algorithms favor new entrants, users forming habits
- Growth Phase: Competition increases, incumbents gain data advantages, acquisition costs rise
- Mature Phase: Winner-take-most dynamics solidify, new entry becomes extremely difficult
The App Store reached phase 3 within about 3 years. Social platforms followed similar trajectories. ChatGPT Apps launched in October 2025—we're still in phase 1.
Businesses that establish presence now will have:
- User habit advantages
- Data-informed iteration cycles
- Category positioning that becomes increasingly expensive to challenge
Businesses that wait will face:
- Crowded directories with dominant incumbents
- Users with established preferences
- Rising customer acquisition costs
The 2008 App Store moment created companies worth trillions of dollars. The 2025-2026 ChatGPT Apps moment will do the same.
From Strategy to Action: Your Next Steps
Here's what we recommend:
This Week:
- Try existing ChatGPT apps to understand the user experience
- Identify 3 use cases where your business could add value in conversations
- Review the Apps SDK documentation at developers.openai.com
- Talk to customers about how they're currently using ChatGPT
This Month:
- Build a prototype using the Apps SDK
- Test internally with the MCP Inspector
- Document what works, what breaks, and what surprises you
- Connect app development to your broader digital transformation strategy
This Quarter:
- Submit your app for review
- Launch in the app directory
- Establish usage metrics and feedback loops
- Plan iteration based on real user behavior
The goal isn't perfection—it's presence. You can iterate toward excellence, but you can't iterate your way into an opportunity that's already closed.
The Bigger Picture: AI as the New Interface Layer
We're witnessing something larger than a new app store. ChatGPT and competing AI platforms are becoming the primary interface layer between users and digital services.
This shift creates a fundamental question for every business: will you be part of the AI-delivered experience, or will you be invisible in this new paradigm?
Building a ChatGPT app isn't just about the direct benefits of that specific channel. It's about establishing your organization's position in an AI-mediated ecosystem. The companies that become default suggestions in AI conversations will have structural advantages that compound over decades.
This is why we encourage clients to think about AI distribution as infrastructure investment rather than marketing experiment. The returns may not materialize immediately, but the cost of being absent compounds with equal force.
The Time Is Now
In July 2008, most business leaders looked at the App Store and saw a toy. A distraction. Something for consumers, not serious enterprises.
Those who saw differently built some of the most valuable companies of the following decade.
We're at the same moment with ChatGPT Apps. The platform exists. The users are there—800+ million of them, every week. The development tools are accessible. The discovery algorithms favor new entrants.
What's missing is your presence.
The businesses that move now will establish positions that become increasingly difficult to challenge. Those that wait will face a landscape where every valuable category has an incumbent, every user has established habits, and the opportunity cost of delay has compounded into permanent competitive disadvantage.
The question isn't whether this opportunity is real. The question is whether your organization will be positioned to capture it.
Frequently Asked Questions
What's the difference between ChatGPT Apps and Custom GPTs?
Custom GPTs (available in the GPT Store since January 2024) are customized versions of ChatGPT with specific instructions and knowledge files—essentially specialized chatbots. ChatGPT Apps (launched October 2025) are third-party applications that integrate directly into conversations, enabling actions like booking flights, ordering food, or creating designs without leaving the chat. Apps can include interactive UI elements and complete real transactions.
How much does it cost to build a ChatGPT app?
The Apps SDK is free to use. Your costs include development time and hosting for your MCP server. A functional prototype can be built by a solo developer in days. Production-ready apps with authentication, error handling, and polished UI require more investment, but the barrier is significantly lower than traditional mobile app development.
How do users discover ChatGPT apps?
Two ways: ChatGPT automatically suggests relevant apps based on conversational context (mention travel and Expedia may appear), or users can invoke apps directly by name ("Spotify, create a playlist"). There's also an app directory at chatgpt.com/apps where users can browse by category.
Is the ChatGPT Apps platform available to everyone?
As of early 2026, apps are available to logged-in ChatGPT users on Free, Plus, Pro, and Go plans (excluding EEA, Switzerland, and UK initially). Business, Enterprise, and Edu customers gained preview access in November 2025. Developer submissions opened after the October 2025 launch.
How does ChatGPT Apps distribution compare to traditional app stores?
ChatGPT Apps offer fundamentally different economics. Traditional app stores require users to actively search, download, and open applications. ChatGPT apps surface automatically based on conversational intent—no download, no separate launch, no customer acquisition cost. This zero-friction distribution to 800+ million weekly users creates opportunities comparable to the early App Store, but with an even larger initial audience.
Should my company build a ChatGPT app now or wait for the platform to mature?
Platform economics consistently reward early movers. The 2008 App Store moment created lasting advantages for developers who moved quickly. Waiting for "maturity" typically means entering when competition is fierce and user habits are established. The optimal strategy is thoughtful experimentation now—build, learn, iterate—rather than perfect execution later.
Sources
- "OpenAI launches apps inside of ChatGPT" - TechCrunch, October 6, 2025
- "Introducing Apps in ChatGPT" - OpenAI Blog, October 2025
- "iPhone App Store Downloads Top 10 Million in First Weekend" - Apple Newsroom, July 14, 2008
- "App Store Downloads Top 100 Million Worldwide" - Apple Newsroom, September 9, 2008
- "ChatGPT Users Statistics" - Exploding Topics, January 2026
- "iPhone Developer: 'I'll Do Anything Apple Tells Me to Do. I Just Made $250K on the App Store in Two Months'" - Business Insider, September 2008
- OpenAI Apps SDK Documentation - developers.openai.com
- Model Context Protocol Specification - Anthropic/OpenAI

















